Mutual Support Niagara


Mutual Support is committed to local and provincial initiatives that promote the strengthening of services to children. Representatives from Mutual Support participate in various local and provincial committees and groups that support this objective.

A Trauma-Informed Theoretical Framework

Our trauma-informed policies, practices, and programs are designed to improve the lived experience of children, through a greater understanding of the effects of adverse childhood experiences, by creating and supporting positive residential environments that promote caregiver-child attachment, decreases any reliance on physical interventions to manage dysregulated children, and develops the child’s capacity to regulate their own emotions and experience resilience. We fully recognize that there are many reasons why a child will enter a residential care program. While a specific trauma or protection focus may not be the identified reason for a child entering one our programs, we believe that the knowledge, skills, abilities, and resources required to deliver a trauma-informed program are transferable to all forms of residential care. Our behavioural intervention model is based on currently accepted practices in the field. Therapeutic Crisis Intervention (The Residential Child Care project, Family Life Development Centre, College of Human Ecology Cornell University) forms the basis of all staff interventions with residents. In-service training is provided on a monthly basis to all staff. Safeguards Training is offered through the Ministry of Children, Community and Social Services.

Our Commitment to Research
and Program Evaluation


Mutual Support participates in ongoing research and best practices initiatives through our provincial association, OARTY , as well as at the local level.

Program Evaluation

To ensure that children and youth achieve good outcomes, Mutual Support measures each resident’s progress utilizing several valid and reliable assessment tools and questionnaires at regular intervals throughout their placement, and develops programs based on what we learn from these measures.

OARTY Membership

Since 1995, our membership with the Ontario Association of Residences Treating Youth (OARTY), has given us the opportunity to network and learn from other member agencies, field experts, governmental, and non-governmental agencies what is required to become an agency that provides best-practice care and treatment. Through OARTY, Mutual Support is able to provide current information on program availability to our referring agencies through the Integrated Residential Information System (IRIS).

Get In Touch

To contact office directly phone: 905-892-4332
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