Our management team includes our Executive Director, Chief Financial Officer, two Case Managers, Office Manager, and our Residence Manager. The management team utilizes a consensus model, meeting weekly to review all program operations, to ensure that the vision, values, skill sets, and resources necessary to implement a quality program are strategically deployed in a planned and proactive manner.
We get to know our prospective house parents through the SAFE Home Study, and hire them based on their natural abilities as nurturing caregivers and advocates as well as their demonstrated skills to meet the demands of providing care for at-risk children and youth. While formal training is not required prior to becoming a house parent, our house parents possess a willingness and capacity to learn concepts that are trauma-informed, treatment-specific, and often seem counter-intuitive to popular belief.
Our dedicated, professional Child care team are graduates of a CYW or SSW diploma program or Child Studies degree from a Canadian college or university. Our supervisors and child care workers work tirelessly to provide excellent care, and sometimes are ‘the calm brain’ for children and youth that have often been in multiple placements prior to their admission and find it difficult to regulate their emotions. Our staff often become the secure caregiver that every child needs.
Through our partnership with ATTCH, our clinicians provide high quality trauma and attachment assessment and treatment, clinical supervision, and evidence-based, trauma-informed training.
Mutual Support was incorporated in 1982 as a non-profit corporation in the province of Ontario, Canada.
Each residence is licensed by MCYS annually. To remain in operation, Mutual Support must be in compliance with MCYS regulations in all aspects of the licensing process, including:
Mutual Support deeply appreciates the assistance and involvement of volunteers, local residents and neighbours that contribute to the lived experience of the children and youth in our care. While we anticipate that these relationships will most times be problem-free, we recognize that sometimes challenges occur that require a little more attention and mutual understanding.
Please direct any inquiries to Randy Klassen, Executive Director.